Terms and conditions

Information pursuant to Section 5 of the German Digital Services Act (DDG)

Provider

HOGA Career Academy

Owner: Mohamed Houmam Ghareeb

Liebigstraße 11

73249 Wernau (Neckar)

Germany

Contact

Telephone: +49 (0) 7153 7501 253

Mobile: +49 (0) 1522 7509938

Email: info@hoga-academy.de

Website: https://www.hoga-academy.de

VAT

VAT Identification Number pursuant to Section 27a of the German VAT Act (UStG):

DE368308116

The small business regulation pursuant to Section 19 UStG applies.

Legal Form

Sole proprietorship

Business name:

HOGA Career Academy

Person Responsible for Content pursuant to Section 18(2) MStV

Mohamed Houmam Ghareeb

Liebigstraße 11

73249 Wernau (Neckar)

Germany

Consumer Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR platform):

https://ec.europa.eu/consumers/odr/

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

Copyright

All content on this website, in particular texts, graphics, images, videos, concepts, training materials, downloads, and other works, is subject to German copyright law and other statutory protection rights.

Any reproduction, modification, distribution, or other use beyond the limits permitted by law requires the prior written consent of HOGA Career Academy.

Downloads and materials provided may be used exclusively for personal, non-transferable purposes.

Liability for Content

The content of this website has been prepared with the greatest possible care. Nevertheless, we do not guarantee the accuracy, completeness, or timeliness of the information provided.

All information is provided solely for general informational purposes and does not constitute legal advice, tax advice, or any other binding professional advice.

Liability for External Links

This website contains links to external third-party websites.

We have no influence over their content.

The respective operators of the linked websites are solely responsible for their content.

At the time the links were created, no legal violations were apparent.

Permanent monitoring of the content of linked websites is, however, not reasonable without specific indications of a legal violation.

Information About Our Services

HOGA Career Academy provides consulting, coaching, and support services in the areas of career development, international applications, recognition procedures, and organizational support with visa procedures.

We provide general information, offer organizational support in application and recognition processes, and assist our customers in preparing their documents.

We do not provide legal advice, tax advice, individual immigration law advice, or representation before authorities or courts.

Decisions made by authorities, embassies, recognition bodies, or employers are solely the responsibility of the respective institutions or parties.

Employer Network

HOGA Career Academy is not a traditional recruitment agency.

Companies may get to know suitable participants from our network.

Applications are generally submitted independently by the applicant.

An employment contract is concluded exclusively between the employer and the applicant.

HOGA does not become a party to the employment contract and does not receive any recruitment commission for these network recommendations.

Social Media

Instagram

Facebook

TikTok

YouTube

LinkedIn

Section 8 Prices and Payment Terms

1. All prices are determined individually in the respective offer. Only the remuneration stated in the offer or order confirmation is binding.
2. All prices are total prices. Due to the application of the small business regulation pursuant to Section 19 UStG, no VAT is shown.
3. Depending on the type of service, remuneration may be paid as a one-time payment or in individually agreed installments. The agreed payment terms are set out in the respective offer.
4. The first payment is generally due immediately after acceptance of the offer, unless otherwise agreed.
5. Further installments become due in accordance with the service phases defined in the offer. For services that depend on processing times of third parties, such as authorities, recognition bodies, or diplomatic missions abroad, it may be agreed that the remaining amount becomes due upon completion of the service phase owed by HOGA or after submission of an application.
6. HOGA generally begins providing the service only once:

• the first agreed payment has been received, and
• all documents required for the respective service have been submitted completely and in a suitable form.

1. Invoices are issued after receipt of payment and provided electronically to the customer in German or Arabic.
2. Each installment payment is confirmed to the customer in writing.

Section 9 Payment Methods

1. Payments may in particular be made through the following methods:

• Bank transfer
• PayPal
• Revolut
• Western Union
• Other payment methods offered by HOGA

1. Payments may also be made by family members or other third parties on behalf of the customer. This does not affect the fact that the customer remains the contractual partner.
2. All fees charged by payment service providers and banks, as well as costs for currency conversion or international transfers, shall be borne by the customer unless otherwise required by law.

Section 10 Late Payment

1. If the customer is in default of payment, HOGA is entitled to initially request payment out of court.
2. If payment is not made despite a reminder within the reasonable deadline set, HOGA may in particular:

• suspend further performance until full payment has been made,
• postpone agreed appointments,
• withhold work results or documents not yet handed over until full payment has been made, insofar as legally permissible,
• terminate the contract for good cause.

1. Statutory default interest and legally permissible costs arising from the delay remain unaffected.
2. The right to claim further damages is reserved.

Section 11 Customer’s Duties to Cooperate

1. The customer undertakes to provide all information and documents required to perform the agreed services completely, accurately, up to date, and in a timely manner.
2. This includes in particular, where required:

• Identification documents
• CV
• Certificates
• Language certificates
• Employment or vocational training contracts
• Recognition documents
• Official correspondence
• Forms
• Other documents requested by HOGA

1. The customer confirms that all submitted information and documents are truthful and complete.
2. Any changes to personal data or other circumstances relevant to the cooperation must be communicated to HOGA without delay.
3. The customer is responsible for delays or disadvantages resulting from late, incomplete, or incorrect information.

Section 12 Impermissible Documents and False Information

1. HOGA supports only lawful procedures that comply with applicable legislation.
2. If forged, manipulated, or factually incorrect documents are submitted, or knowingly false statements are made, HOGA is entitled to:

• immediately suspend processing,
• terminate the cooperation without notice,
• invoice services already agreed upon,
• refuse future services.

1. Statutory claims remain unaffected.

Section 13 Appointments

1. Consultation appointments are arranged individually and confirmed in writing, particularly by email or WhatsApp.
2. An appointment is binding only once confirmed by HOGA.
3. Appointments may generally be rescheduled free of charge up to 24 hours before the agreed appointment.
4. There is no entitlement to unlimited rescheduling. Further appointment changes are subject exclusively to availability.

Section 14 No-Shows and Late Arrival

1. If the customer fails to attend an agreed appointment without timely cancellation, the appointment is generally deemed to have taken place.
2. In this case, there is no entitlement to a free replacement appointment.
3. In the event of late arrival, HOGA generally waits for up to 15 minutes.
4. If the customer does not participate or respond within this period, the appointment is deemed missed.
5. In the event of repeated no-shows, HOGA may suspend cooperation until the matter has been clarified or terminate the contract after previously requesting the customer to cooperate.

Section 15 Online Appointments and Technical Requirements

1. The customer is responsible for ensuring the technical requirements necessary for online appointments. This includes in particular a stable internet connection and functioning hardware and software.
2. If technical problems occur within HOGA’s area of responsibility and the appointment cannot therefore take place, a replacement appointment will be arranged.
3. If technical problems are solely within the customer’s area of responsibility, HOGA will make reasonable efforts to find a solution. If the appointment nevertheless cannot take place, the service is deemed to have been provided, provided that HOGA was ready to perform it.

Section 16 Communication

1. Communication between HOGA and the customer takes place in particular via:

• Email
• WhatsApp
• Telephone
• Zoom
• Google Meet

1. The customer undertakes to respond to requests or requirements from HOGA within a reasonable period and to provide requested documents without delay.
2. If the customer fails to respond for an extended period despite reminders or does not fulfill their cooperation obligations, HOGA is entitled to suspend the service until full cooperation is provided.
3. If the lack of cooperation continues despite a reasonable deadline being set and significantly prevents performance of the contract, HOGA may terminate the contract for good cause.

Section 17 Right of Withdrawal for Consumers

1. Consumers within the meaning of Section 13 BGB generally have a statutory right of withdrawal in distance contracts.
2. Details of the right of withdrawal are set out in the separate withdrawal instructions, which form part of the contractual documents.
3. If the customer expressly requests that HOGA begin providing the service during the withdrawal period, the customer agrees that, in the event of withdrawal, compensation must be paid for services already provided up to the time of withdrawal, insofar as provided by law.
4. The right of withdrawal may expire prematurely under the statutory conditions, in particular if HOGA has fully provided the service and the customer has expressly agreed to the commencement of performance and confirmed their knowledge that the right of withdrawal expires upon full performance.

Section 18 Copyright and Rights of Use

1. All content, concepts, templates, checklists, presentations, training materials, videos, application documents, sample documents, graphics, texts, and other working materials provided by HOGA are protected by copyright.
2. The customer receives only a simple, non-transferable right of use for their own personal purposes.
3. Disclosure to third parties, publication, reproduction, modification, translation, rental, or any other commercial use is prohibited without HOGA’s prior written consent.
4. This also applies to partial reproductions.
5. Violations of these provisions may result in civil and criminal consequences.

Section 19 Confidentiality

1. Both contractual parties undertake to treat as confidential all confidential information that becomes known within the scope of the cooperation.
2. Confidential information includes in particular:

• Application documents
• CVs
• Certificates
• Company information
• Internal processes
• Strategies
• Course materials
• Pricing agreements
• Personal information

1. Statutory disclosure obligations remain unaffected.

Section 20 Liability

1. HOGA shall be liable without limitation for damages arising from injury to life, body, or health and for damages based on intentional or grossly negligent conduct.
2. In the event of a slightly negligent breach of essential contractual obligations, HOGA shall only be liable for the typical, foreseeable damage under the contract.
3. In all other cases, liability for damage caused by slight negligence is excluded insofar as legally permissible.
4. HOGA shall in particular not be liable for:

• Decisions made by employers
• Decisions made by embassies
• Decisions made by immigration authorities
• Decisions made by recognition bodies
• Changes to statutory provisions
• Changes to official requirements
• Delays caused by authorities
• Technical failures outside HOGA’s control
• Incorrect or incomplete information provided by the customer

1. HOGA does not guarantee the achievement of any specific economic or personal result.

Section 21 Force Majeure

1. If HOGA is unable to provide its services, or can only provide them to a limited extent, due to events of force majeure, agreed deadlines shall be extended appropriately.
2. Force majeure includes in particular:

• Natural disasters
• War
• Pandemics
• Official measures
• Strikes
• Failures of public communication networks
• Other unforeseeable events outside HOGA’s control

1. If the impediment lasts longer than three months, either party may terminate the contract with regard to services not yet performed.

Section 22 Termination of Contract

1. The contract generally ends once the agreed services have been fully performed.
2. The right to extraordinary termination for good cause remains unaffected.
3. Good cause exists in particular if:

• the customer repeatedly breaches their cooperation obligations,
• the customer submits false or forged documents,
• the customer fails to make due payments despite a reminder,
• continued cooperation becomes unreasonable due to serious breaches of obligations.

1. Services already provided up to the time of termination must be remunerated in accordance with the contractual agreements.

Section 23 Data Protection

1. HOGA processes personal data exclusively in accordance with applicable data protection regulations, in particular the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).
2. Further details are set out in the separate Privacy Policy on the website.

Section 24 Communication and Electronic Documents

1. The customer agrees that contractual information and documents may generally be transmitted electronically.
2. This includes in particular:

• Offers
• Invoices
• Appointment confirmations
• Payment confirmations
• Document requests
• Other contract-related communications

1. Transmission takes place in particular via:

• Email
• WhatsApp
• or comparable electronic means of communication.

Section 25 Amendments to These Terms and Conditions

1. HOGA reserves the right to amend these Terms and Conditions for objective reasons, in particular in the event of:

• Changes to statutory provisions
• Changes in case law
• Expansion or adjustment of the range of services
• Technical changes

1. For contracts already concluded, the Terms and Conditions agreed at the time the contract was concluded generally continue to apply unless a legally permissible amendment agreement is made.

Section 26 Applicable Law and Jurisdiction

1. The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods.
2. In relation to consumers, this choice of law applies only insofar as it does not deprive them of the protection afforded by mandatory provisions of the country of their habitual residence.
3. If the customer is a merchant, a legal entity under public law, or a special fund under public law, the registered office of HOGA shall, insofar as legally permissible, be the place of jurisdiction for all disputes arising from the contractual relationship.

Section 27 Severability Clause

Should any provision of these Terms and Conditions be or become wholly or partially invalid or unenforceable, the validity of the remaining provisions shall remain unaffected.

The statutory provisions shall apply in place of the invalid or unenforceable provision. The same applies to any gaps in the contractual provisions.

Section 28 Final Provisions

1. Side agreements, amendments, or additions to the contract must be made in text form to be effective, unless a stricter form is required by law.
2. The place of performance for all services shall be HOGA’s registered business address, insofar as legally permissible or unless otherwise contractually agreed.
3. These Terms and Conditions enter into force upon publication on the HOGA Career Academy website and apply to all contracts concluded from that date onward.

Last Updated

July 2026